Privacy Policy

This Privacy Policy describes how OrbitArcade ("we", "us", "our") collects, uses, and discloses personal information when you visit and use orbitarcade.pro (the "Website"). We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our Website, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Website.

1. Who We Are

OrbitArcade is a free-to-play social gaming platform operated from Sydney, New South Wales, Australia. Our registered business address is Level 12, 1 Market Street, Sydney NSW 2000, Australia. ABN: 45 123 456 789.

For privacy enquiries, contact us at: [email protected]

2. Information We Collect

We may collect the following types of personal information:

• Contact information: Name and email address when you submit our contact form or subscribe to our newsletter.
• Usage data: Information about how you use our Website, including pages visited, time spent, and interactions.
• Technical data: IP address, browser type and version, operating system, and device information.
• Cookie data: Information collected through cookies and similar tracking technologies (see our Cookie Policy).
• Communications: Any information you provide when contacting us via our contact form or email.

We do not collect financial information, payment details, or any information related to real-money transactions, as our platform does not involve any financial transactions.

3. How We Use Your Information

We use the personal information we collect for the following purposes:

• To provide and maintain our Website and games;
• To respond to your enquiries and provide customer support;
• To send you newsletters and updates (only if you have subscribed);
• To improve our Website, games, and user experience;
• To analyse usage patterns and website performance;
• To comply with our legal obligations under Australian law;
• To enforce our Terms of Service and protect our rights.

4. Legal Basis for Processing

We process your personal information on the following legal bases:

• Consent: Where you have given us explicit consent (e.g., newsletter subscription, contact form submission).
• Legitimate interests: Where processing is necessary for our legitimate business interests, such as improving our services and ensuring website security.
• Legal obligation: Where processing is required to comply with applicable Australian laws.

5. Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies to enhance your experience. For detailed information about the cookies we use, please refer to our Cookie Policy.

You can control cookie settings through your browser. Note that disabling certain cookies may affect the functionality of our Website.

6. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service providers: We may share information with trusted third-party service providers who assist us in operating our Website (e.g., web hosting, analytics). These providers are bound by confidentiality obligations.
• Legal requirements: We may disclose your information if required by law, court order, or governmental authority.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by Australian law. Contact form submissions are retained for 12 months. Newsletter subscriptions are retained until you unsubscribe. Usage and technical data is retained for up to 24 months.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Your Rights Under Australian Privacy Law

Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have the following rights:

• Access: You may request access to the personal information we hold about you.
• Correction: You may request correction of inaccurate or incomplete personal information.
• Complaint: You may lodge a complaint with us or with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or by calling 1300 363 992.
• Opt-out: You may unsubscribe from our newsletter at any time by clicking the unsubscribe link in any email or contacting us directly.

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

10. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

11. Children's Privacy

Our Website is strictly for adults aged 18 and over. We do not knowingly collect personal information from individuals under 18. If you believe a minor has provided us with personal information, please contact us immediately at [email protected] and we will delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

• Email: [email protected]
• Post: Privacy Officer, OrbitArcade, Level 12, 1 Market Street, Sydney NSW 2000, Australia
• Phone: +61 2 8765 4321

For complaints, you may also contact the Office of the Australian Information Commissioner (OAIC): oaic.gov.au | 1300 363 992.